Shipping & Delivery
- Delivery services is available for purchase within Malaysia (West & East Malaysia) from Monday to Friday (Excluding Federal and State public holidays). Parcel will be delivered using Schiller or our dealer/distributor’s appointed delivery courier company.
- Self pick up is also available from our office during the office hour, Monday to Friday, 9,30am to 5.30pm)
- Delivery to a P.O. Box is not permitted.
- Should the ordered product(s) is out-of-stocks, our customer service will contact you via phone call for alternative arrangement.
- Delivery orders will be delivered within 3 to 14 working days within Malaysia.
- Delivery time frame stated above are for reference only. Transit time can be varied due to unforeseen circumstances such as weather condition, festive periods, sales promotion period which may cause delay.
- Delivery charges applicable for order below RM200 for delivery destination within Peninsular Malaysia.
- Changes to the shipping and billing address will not be entertained after order has been confirmed.
- If you discover any damage on the product(s) upon receipt of the parcel, kindly contact our customer service for assistance within seven (7) working days upon receiving the parcel.
- For main devices, please register warranty online https://schiller.my/warranty in order to validate warranty status.
- Schiller reserves the rights to amend or change the rules and regulations to best meet business objectives without prior notice given.
Shipping Fee Calculation
Delivery charges will be calculated based on the weight of the order received:-
Destination | First 1 – 3 kg Weight | Next 1 kg Weight |
---|---|---|
Peninsular Malaysia | RM21.00 | RM3.00 |
East Malaysia | RM70.00 | RM5.00 |